The Legal stuff
Thank you for your purchase. We hope you are happy with your purchase, however, if you are not completely satisfied for any reason, you may return it to us for a store credit or exchange.
All returns must be post marked within 30 days of purchase, in new and unused condition; all clothing must have tags and labels
To return an item please contact customer service at : firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA). After Receiving your RMA, place all items, including proof of purchase and your RMA in it's original packaging, if possible, and return it to:
Frass Rolling Papers
4311 South Park Dr.
Leduc, AB, T9E4V4
Please note you will be responsible for all shipping charges. We strongly recommend using a trackable method.
After receiving your return its condition will be inspected, and your return will be processed. Please allow 7 days for processing once your item has been received. You will receive an email once the process is complete
If you receive an item that has been damaged or destroyed please contact us.
Please Note: that all Sales items are a final sale and cannot be returned or exchanged.
Please contact us if you need more information on our store Return/ Refund Policy