STORE POLICIES
The Legal stuff
Return Policy:
Thank you for your purchase. We hope you are happy with your purchase, however, if you are not completely satisfied for any reason, you may return it to us for a store credit or exchange.
All returns must be post marked within 30 days of purchase, in new and unused condition; all clothing must have tags and labels
To return an item please contact customer service at : info@frassrollingpaper.com to obtain a Return Merchandise Authorization (RMA). After Receiving your RMA, place all items, including proof of purchase and your RMA in it's original packaging, if possible, and return it to:
Frass Rolling Papers
Attn: Returns
RMA#:____________
4311 South Park Dr.
Leduc, AB, T9E4V4
Canada
Please note you will be responsible for all shipping charges. We strongly recommend using a trackable method.
Refund:
After receiving your return its condition will be inspected, and your return will be processed. Please allow 7 days for processing once your item has been received. You will receive an email once the process is complete
Exceptions:
Rolling Papers
If you receive an item that has been damaged or destroyed please contact us.
Please Note: that all Sales items are a final sale and cannot be returned or exchanged.
Questions:
Please contact us if you need more information on our store Return/ Refund Policy
780.986.7677