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STORE POLICIES

The Legal stuff

Return Policy:

Thank you for your purchase. We hope you are happy with your purchase, however, if you are not completely satisfied for any reason, you may return it to us for a store credit or exchange.

  • All returns must be post marked within 30 days of purchase, in new and unused condition; all clothing must have tags and labels

  • To return an item please contact customer service at : info@frassrollingpaper.com to obtain a Return Merchandise Authorization (RMA). After Receiving your RMA, place all items, including proof of purchase and your RMA in it's original packaging, if possible, and return it to:

Frass Rolling Papers

Attn: Returns

RMA#:____________

4311 South Park Dr.

Leduc, AB, T9E4V4

Canada

Please note you will be responsible for all shipping charges. We strongly recommend using a trackable method.

Refund:

After receiving your return its condition will be inspected, and your return will be processed. Please allow 7 days for processing once your item has been received. You will receive an email once the process is complete

Exceptions:

Rolling Papers

If you receive an item that has been damaged or destroyed please contact us.

Please Note: that all Sales items are a final sale and cannot be returned or exchanged.

Questions:

Please contact us if you need more information on our store Return/ Refund Policy

780.986.7677

info@frassrollingpapers.com

 
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